| Property | Value |
| Name | C: Case Study 01 - Understanding the Patient Experience - The Christie NHS Foundation Trust |
| Description | There is now a growing body of evidence to support the view that enabling Boards regularly and systematically to reflect on the patient experience correlates closely with organisations that deliver higher quality services. This case study describes a systematic and rigorous approach to ensuring that patient experience is an area of performance that is effectively scrutinised by the Board. |
| Filename | casestudy1-understanding the patient experience.pdf |
| Filesize | 95.36 kB |
| Filetype | pdf (Mime Type: application/pdf) |
| Created On: | 29/06/2010 12:39 |
| Viewers | Everybody |
| Maintained by | Editor |
| Hits | 573 Hits |
| Last updated on | 16/07/2010 10:08 |
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